English for working professionals

29 students

What you will learn

  • Introduction: Business skills in today’s workplace
  • Informal to formal: Writing emails that get the right message across
  • Let’s discuss this: A pyramid discussion
  • Developing effective arguments: Chain presentation
  • Diplomatically speaking: Elements of diplomatic language
  • Out of office: Making the most of articles in class
  • Invaluable telephoning skills: Are you free on Tuesday?
  • The art of effective conversation: The perfect conversation partner
  • Giving great presentations in English: Making an impact

Week 1 – Module 1 Cultural diversity and socializing

Unit 1 Building a relationship

Unit 2 Culture and entertainment

Week 2 and 3 – Module 2 Telephoning

Unit 3 Could I leave a message?

  1. Preparing to make a telephone call
  2. Receiving calls
  3. Taking and leaving messages
  4. Asking for and giving repetition
  5. The secretarial barrier

Unit 4 Good to hear from you again!

  1. Cross-cultural communication on the telephone
  2. Setting up appointments
  3. Changing arrangements
  4. Ending a call

Week 4, 5 and 6 – Module 3 Presentations

Unit 6 Planning and getting started

  1. Presentation technique and preparation
  2. The audience
  3. Structure (1) The introduction

Unit 7 Image, impact and making an impression

  1. Using visual aids: general principles
  2. Talking about the content of visual aids
  3. Describing change

Unit 8 The middle of the presentation

  1. Holding the audience’s attention
  2. Structure (2) The main body
  3. Listing information
  4. Linking ideas
  5. Sequencing

Unit 9 The end is near … this is the end

  1. Structure (3) The end
  2. Summarizing and concluding
  3. Questions and discussion

Week 7 and 8 – Module 4 Meetings

Unit 10 Making meetings effective

  1. What makes a good meeting?
  2. Chairing a meeting
  3. Establishing the purpose of a meeting

Unit 11 Sorry to interrupt, but …

  1. The structure of decision-making
  2. Stating and asking for opinion
  3. Interrupting and handling interruptions

Unit 12 What do you mean by … ?

  1. Asking for and giving clarification
  2. Delaying decisions
  3. Ending the meeting

Week 9 and 10 – Module 5 Negotiations

Unit 13 Know what you want

  1. Types of negotiation
  2. Preparation for a negotiation
  3. Making an opening statement

Unit 14 Getting what you can

  1. Bargaining and making concessions
  2. Accepting and confirming
  3. Summarizing and looking ahead

Unit 15 Not getting what you don’t want

  1. Types of negotiator
  2. Dealing with conflict
  3. Rejecting
  4. Ending the negotiation
  • Vocabulary

    Similiter incendi tibi solent sensitque nimium suus tamen quadam dignissimum epicurei honesto quidam

    No items in this section
  • Grammar

    Pertimuit platone illae praetervolavit moderatio vicimus iocans confusio maximam quaero dubitet

    No items in this section
  • Reading

    Restinctionis laetitia credo assentior censore uno utrum loquor propria rei diodorus mordicus eandem

    No items in this section
  • Writing

    Consumptum reprehensione dubitas praeposita disiuncta existimoad hoc magnus reliquit theophrasto

    No items in this section
  • Speaking

    Lustravit pulsi teste rhetoribus positum cupiditate dici nostrum salvum condemnata opponitur

    No items in this section

Instructor

0.00 average based on 0 ratings

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Free